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Web Designer

Job Category: Jobs

About the Role:
We’re looking for a motivated Customer Service Assistant to join our growing team. You’ll be the first point of contact for customers, helping with enquiries, solving problems, and ensuring every experience is a positive one.

Key Responsibilities:

  • Respond to customer queries via phone, email, and live chat

  • Provide product knowledge and support

  • Handle orders, returns, and complaints with professionalism

  • Work closely with other departments to resolve issues

About You:

  • Excellent communication and people skills

  • Organised with great attention to detail

  • Previous customer service experience is a bonus but not essential

  • Positive attitude and willingness to learn

What We Offer:

  • Competitive salary with annual reviews

  • Hybrid working (3 days in office, 2 remote)

  • 25 days holiday + bank holidays

  • Training and career development opportunities

  • Friendly, supportive team culture

How to Apply:
Send your CV and a short cover letter to jobs@companyname.co.uk with the subject line Customer Service Assistant Application.

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