Mechanic

About the Role:
We’re looking for a motivated Customer Service Assistant to join our growing team. You’ll be the first point of contact for customers, helping with enquiries, solving problems, and ensuring every experience is a positive one.

Key Responsibilities:

• Respond to customer queries via phone, email, and live chat

• Provide product knowledge and support

• Handle orders, returns, and complaints with professionalism

• Work closely with other departments to resolve issues

About You:

• Excellent communication and people skills

• Organised with great attention to detail

• Previous customer service experience is a bonus but not essential

• Positive attitude and willingness to learn

What We Offer:

• Competitive salary with annual reviews

• Hybrid working (3 days in office, 2 remote)

• 25 days holiday + bank holidays

• Training and career development opportunities

• Friendly, supportive team culture

How to Apply:
Send your CV and a short cover letter to jobs@companyname.co.uk with the subject line Customer Service Assistant Application.